My GIFs and Why I Use Them #4

Here is Round #4 of the GIFs I use in emails once in a while to get my point across a little more effectively or just to give someone a laugh. ๐Ÿ™‚

Just use this GIF instead of typing, “Wow, that’s awesome!” And who doesn’t love Tommy Boy? โœ”

Who gags better than Jim Carrey in Dumb & Dumber?! And you’ll come across at least one reason to send a “gag GIF” over the next few days. Like the addition of 5 new Zoom meetings this week, or a new technology we have to learn because it will make our work lives “easier”. Ha.

And this is when someone requests some task or project from me… and I’m going to get it done PRONTO… and happy to do it!

Nick Cage. Long hair. 5 o’clock shadow. White tank. And a WINK. This is usually a “You’re Welcome” GIF to guys that are cool enough for it. ๐Ÿ˜Ž

Have a fresh Spring day! ๐ŸŒท

Duane Christensen

Marketing Dude in Sioux Falls, SD

My GIFs and Why I Use Them #3

Here is Round #3 of the GIFs I use in emails once in a while to get my point across a little more effectively or just to give someone a laugh. ๐Ÿ™‚

Spongebob happy pants is maybe for someone who might not be “on the same page” as me in the “what’s funny” department. Keepin’ it simple and fun.

But then… let’s just follow it up with a little Spongebob snarky pants for those who will appreciate it. A sense of humor is a must for your recipient. Thick skin. I usually send this in reply to a mass email from a coworker (with a sense of humor) who lets people know they’ll be out of the office the next few days. ๐Ÿ˜‚ OR maybe include it in a reply to your boss after she sends you another email of no value whatsoever.

Alright… enough with the cartoons. This one just gets a laugh every time. When you’ve had it with dumbasses. Harsh, right? Or not harsh enough? ๐Ÿ˜‰ I just can’t. Nope. Not doing it. See you on the dark side. I’m done.

This is when I need to let some dude know that I’m not playing around. Or am I? I’d really just like them to ponder on that for a bit. And you can’t ever go wrong with an Inigo Montoya quote from The Princess Bride.

Have a groovy day! โ˜ฎ

Duane Christensen

Marketing Dude in Sioux Falls, SD

Ain’t Nothin’ Easy

I was going through some old marketing notes… and found something that I had written down and tore out of a journal-type notebook. Jagged edges, scribbles on it, but nothing written about WHY I wrote it or WHERE it came from. But I’m going to share it with you in a moment.

Things are a little uncertain right now with the Covid-19 virus… but there are some businesses out there who are innovating and putting their thinking caps on. There are categories that are seeing an increase in business. BUT a lot of local businesses are either way down, barely breaking even, or losing money. Those business owners aren’t sleeping well. They’re wondering if they can pay their employees or even keep their doors open. They’re concerned for their families. Their future.

The anxiety is high in this group of small business owners. It’s taking its toll on them. If you know someone like this, just reach out to them and ask, “How are you?” Don’t be afraid of the answer, just get them talking. You CARE about them, so, don’t go silent when they need someone to listen and help them get a few things off their chest. They’ll appreciate you so much!

Ok, so here’s the chicken scratches I found in a pile of marketing notes the other day…….

Ain’t Nothin’ Easy when it comes to good marketing these days.

Sure it’s EASY to spend money.

It’s EASY to place an Ad buy.

It’s EASY to try out the newest social media marketing.

It’s EASY to buy some ads on the new radio station, or the new billboard, the new bus bench, the new magazine, the new TV show, and on and on.

But it’s HARD to make advertising work. It’s hard and time-consuming to figure out what to say to consumers that will change perceptions and move them closer to buying from YOU and not from your competition.

Seth Godin said, “You’re going to need to go uphill in order to go downhill. The hard work is digging deeper than usual on the uphills – that’s the best chance you have to earn a downhill later.”

Making your marketing WORK… requires YOU to dig deeper.

Making your marketing WORK… requires YOUR MARKETING PERSON to dig deeper.

AND AT TIMES LIKE THIS… digging deeper is critical. It could possibly be life or death for your business.

At Results Radio, we don’t specialize in selling you radio, we specialize in making your radio advertising work. And keep working. And keeping your business growing. That’s what we do. Whether you need me or my team NOW… or in a few months from now, we’re ready to dig deep.

In the meantime, I would recommend that you find a few people to chat with about your situation. People who might not even always agree with you… but you appreciate their different perspective, ideas, creativity, opinions, etc. People who aren’t afraid to challenge you and make you DIG DEEPER…

…….

…….

……..

…….

Cuz the future could quite possibly be brighter than we could have ever imagined….

Duane Christensen

Results Radio Townsquare Media

Sioux Falls, SD

duane.christensen@results-radio.com

My GIFs and Why I Use Them #2

Here is Round #2 of the GIFs I use in emails once in a while to get my point across a little more effectively or just to give someone a laugh. ๐Ÿ™‚

This here can be taken 2 ways. I sincerely applaud you… or I’m being a smartass and you’ll know it when I’m using it in this manner. ๐Ÿ™‚

The next two are essential. They are “Giddyup” GIFs. The Kramer giddyup is for when a more aggressive giddyup is needed. You’ll see what I mean here…

This particular giddyup almost has a feminine feel to it. Subtle. More of a congratulatory giddyup. Like… yeah… we’re awesome…

Whoops… I was almost going to slip a “Ken Jeong from the Hangover when they’re in the desert” GIF in here. We’ll skip that one and keep this post PG-13. But that one is perfect for old buddies / good friends who have a sense of humor.

I like the old Star Wars. And the characters. Especially Han Solo. Cuz he’s cool as shit. And hilarious. Or am I talking about Indiana Jones? Doesn’t matter. This Han Solo slide is for when I amaze the crap out of someone and do something that most people can’t do. It happens a lot. Or at least it does in my brain. ๐Ÿ˜‰

That’s all for today. Kisses. โค

Duane Christensen

Marketing Dude in Sioux Falls, SD

We Need Some Normalcy

All I’m sharing with you today are some of my GIFs that I put into select emails to friends, coworkers, and clients when I want to emphasize a particular emotion. These are just some of my faves that I’ve collected over the years. ๐Ÿ™‚ This is an attempt to lighten the mood and give you something normal / not normal.

For when I’m a little frustrated, or want to call BS on something…

And I like Arnold.

When I know I’m about to make something really big or exciting happen. When I’m jumping in to take care of business…

I appreciate Blake’s “getrdone” attitude and humor.

There are times I email a client telling them I have an idea, but it’s not quite fully baked yet. So, I tell them I’m still researching, writing, and thinking, but to stay tuned…

Zach G!

Ah, crazy eyes. This is for when a group of you just witnessed or were emailed something that is verging on “off the rocker” or maybe some nervous tension…

Good for a few other applications as well.

That’s all for today. This is the first installment of a 7 or 8-part series. MORE TOMORROW. I have a slug of useful GIFs to share that can be included in some of your future emails.

Of course, you need to know when it’s appropriate and when it’s not. But we’re all professionals and can figure that out. Yes. That’s right. I trust you. Isn’t it nice to be trusted? Whole other issue. Sorry. Have a great day!!! ๐Ÿ™‚

Why Radio Advertising?

I tell people all the time… if there was a better media to use to advertise your local retail or service business… I’d go work for them.

I had a conversation with someone recently who was concerned about the future of Radio. He was wondering about it because he doesn’t listen to “regular radio” as much any more. But he’s a business owner. Business owners don’t listen to AM/FM Radio like the average consumer does. They have too many shoes, chainsaws, and hammers to juggle every day. The time to listen is limited for them.

As long as the radio industry is proactive with technology and keeping live and local DJs… Radio will be fine. After all… approximately 89 to 91% of adults listen to AM/FM Radio every week.

Some feel that Spotify or Pandora might be stealing a lot of listening time from Radio. But that’s just a perception, not reality……..

The audience share of AM/FM Radio is actually 8x bigger than Pandora and Spotify combined.*

If you’re a business owner, you have to understand that as long as there’s still a FREE option for good music, interactive and entertaining DJs, local news and event info… there’s always going to be a big audience for AM/FM Radio.

Now, that we have that out of the way, I want you to think about what the biggest, most successful brands on the planet do to advertise. It’s all about reach. Reaching the masses. They’re discovering that narrowing their target audience by moving more dollars into targeted, digital advertising was a big mistake. They’re starting to understand that the reason they used mass media from the beginning was because the more people who know about you, directly translates into more customers and more sales.

And why local radio for advertising? Remember? Radio reaches approximately 90% of adults. But the best reason is because radio is intrusive. Meaning you don’t have to do anything to hear them. They’re just there. And you can move or shut your eyes, but you can’t close your ears.

All you have to do is say something in your radio advertising that people would care enough to listen to. And that’s our specialty at Results Radio Townsquare Media. The message. We know how to create ads that get heard and remembered.

It doesn’t matter if you’re advertising on the biggest radio station in town… if your ads don’t cut the mustard, you’ll be unhappy with the results. We’ve acquired a certain set of skills here that can take an average advertising strategy and plan… and turn it into something that has horsepower. Or we can start from scratch and bring something to you that will have traction from the get-go.

The list of our happy clients is pretty extensive. If you’d ever like to speak with any one of them about their experience with us… let me know.

I’m confident that Radio has a bright future, and our radio clients can rest a little easier because of that. This is still the best local advertising medium to build a great brand in my opinion, and it also helps that I work for a great company that is still doing things right. Otherwise, I’d go work for someone else.

That’s all for now. Happy New Year!

Duane Christensen

Results Radio Townsquare Media

Sioux Falls, SD

*Westwood One

Working Fast

Quick story. I’m having the exterior of my house painted. They’re on Day 2. And they should finish up today. BUT… it’s gonna be HOT. Hot hot. So, when they got here this morning, I opened up the window of my office and said, “I bet you’re gonna work fast so you can be done before it gets too hot.”

And I wasn’t trying to imply to them that they should bust their ass, so my house could be finished. I was just kind of feeling bad that they were going to be stuck outside on such a wicked hot day.

But the owner, Dana, said to me…

“I hear ya, but it’s hard to work fast.”

I stopped and thought about that.

He’s a painter. He’s working on the trim today. There’s some delicate work. If he rushes… then the quality suffers.

There’s “hustle” and then there’s “rushing”. There’s a difference. If I rush through any process of creating great ads for my clients… or skip parts of the sales process… then, the end result suffers. So, yes, sometimes it’s hard to work fast… especially when you’re in the good habit of doing the best work for your customers that you can. Which ensures that some day you’ll get a referral from that happy customer.

Here’s another quote – I think I heard it in the movie “Shooter”…

“Slow is smooth and smooth is fast.”

Slow doesn’t have to mean turtle-slow or sloth-slow. It can also mean “smooth-slow”. And isn’t “Smooth” something you’d like to be?

There are many times that I need to hustle. And that just means putting a little extra giddyup in my step and staying focused on my task at hand… and when that’s done, starting my next task. And the next. But I don’t rush something that shouldn’t be rushed. Because then the work suffers. When you can see the bigger picture, “smooth” and “hustle” will always bring you greater success in the long run versus just working fast just to get something off your plate.

Maybe you have employees and you wish them to work a little faster. It might not be “fast” that you want out of them. They might just need to quit with excessive “Lolly-gagging”. Or maybe they need more focus and direction. Don’t assume that faster work means more money for the company. Because if work suffers from too much “fast”… then, your customers will “smoothly” never be repeat customers.

We’ve hired our painter multiple times and referred him to others. And we’ll keep hiring him when we need his unique kind of “smoothness”.

Have a groovy day!

Duane Christensen

Results Radio Townsquare Media

Sioux Falls, South Dakota

SiouxFallsRadioAdvertising.com

Image by Robert Balog from Pixabay

Radio Advertising Questions and Answers

I was emailed these questions about radio advertising the other day the other day…

  • Do you write the promotions?
  • Do you research the reach? Or, have suggestions on where we could push our product?
  • How many ads is good to have in rotation?
  • How many people can we reach?
  • What time of the day is best to run our ads?
  • Cost/per ad during the week?
  • How many times will this run throughout the week and/or on weekends?

All great questions. And usually the answers to those questions are the core materials in any media rep’s presentation. Which is why their ad campaigns will probably fail. At Results Radio, our “presentations” are a bit different. We focus on figuring out how we’re going to make your advertising actually work.

So, let’s add a couple questions to that list above that are more important…

  1. How will we make it work? (what’s our strategy?)
  2. How will we measure success?

These are more important because the other questions above won’t matter, if we’re not going into this campaign with the expectations of making it work… and knowing that it’s working. Right?

Let’s answer those questions up top first though

Do you write the promotions? Yes we do. At Results Radio, that’s what we train on most heavily. The words that are written and then spoken that go into people’s ears are what makes or breaks an ad campaign. And that is why we spend so much time figuring out what to say in your ads. Because that’s the core of making your ads work for you.

Do you research the reach or have suggestions on where to push our product? I’ll have to clarify this question with the business, but I think they’re asking something about demographics. Yes, we suggest the stations that will work best based on the people you’re looking for. But you need to understand that particular stations don’t own an audience. Meaning, most people listen to an average of 2.5 stations. For example, if you’re looking for “car parts type of people”, aka motorheads or “truck people”… can you imagine the different types of radio stations they could be listening to? Sports, Classic Rock, Modern Rock, Top 40, 80s, 90s, Modern Country, Classic Country, Talk Radio, etc., etc., etc.!

So, you pick a couple that seem like a good fit, and you start there. Or whatever works with your budget. And if you can’t afford to buy enough ads to run each month on the biggest of the stations, then you pick a station with a smaller audience that you can afford to talk to month-in and month-out. You’re trying to win a group of people over, one station at a time. Once you start seeing growth, then you can afford to add another radio station to your mix.

How many ads is good to have in rotation? You can air multiple ads that rotate at whatever percentage you wish. Most businesses don’t need to rotate different ads at the same time, but if you have a few different products to push… maybe you rotate 2 or 3 at once. But you also have to make sure you have enough ads airing each week in order for everyone to hear each of those ads enough times.

How many people can we reach? You can reach about 90% of the adults in the radio stations’ coverage areas if you’re advertising on enough stations. But that doesn’t mean you have to be on all of them. Remember when I said the average listener listens to 2.5 radio stations? Well, that means if you advertise on 2 radio stations, you’re theoretically advertising on about 5 stations. Cool, right? When it comes to actual numbers… there are some ratings out there on most stations. But the thing is… the number of people that are surveyed for radio station ratings is very low. Like, grossly low. So, the level of accuracy is low. So, one year a station can be listed as the #2 rock station, and the next it’s #8. How does that work when nothing else changed in the radio market in the last year? Radio rankings are hit or miss. There’s a disclaimer on those rankings that mentions something like, “use these ratings at your own risk”.

How many people are we reaching? It all depends on the popularity of the station. It could be anywhere between 5000 people to 40 or 50,000 people depending on the station… and the time frames in which you’re running those ads. If you’re only running ads during a morning “drive time”… you’re only reaching a fraction of that total audience.

What time of the day is best to run our ads? You want to reach the entire audience if you can afford it. And it costs less per ad to run ads all throughout the day. You can never predict when someone is listening. We all have different habits when it comes to radio listening. Some listen from 6 to 7:30 every morning. And then not again until 2pm or 5pm. Others listen periodically throughout the day, some all day long at work. Others only when in their cars. That’s why it’s a fool’s errand to only want to run ads during certain times of the day. You’ll pay more for the ads, and you’re hitting a smaller audience in the end.

Cost per ad during the week? This depends on the popularity of the radio station, the length of the ad, and the time frame they are airing. We’ll have a discussion about actual prices face-to-face.

But let me drop this little nugget on you… It doesn’t matter how much an ad costs if it doesn’t work. Even the cheapest ads are still expensive if you don’t see any results.

How many times will this run throughout the week and/or on weekends? My recommendation for “ad frequency” depends on your competition and your “share of marketing voice” within your industry. If you’re placing ads all throughout the day (let’s say 6am to 8pm), then you’ll need anywhere from 19 to 25 ads per week… at least 3 weeks per month if we’re trying to brand your business (make you the business people think of first in your category). But if your business category has a lot of competition advertising, then you need to adjust your ad load a bit higher to make sure your “share of voice” is high enough to make an impact on the radio listeners. You don’t want to be “drowned out” by your competitor’s ads.

So, those are my basic answers to those questions… but they aren’t comprehensive by any means. The questions asked in a face-to-face meeting and extra research on how much local marketing their competition is doing, gives much more insight into the radio scheduling tactics that would need to be implemented.

But you must know… the actual MESSAGE that we put into the ears of the radio listeners is what will ultimately determine the success of a radio advertising campaign. If the radio script that is written is just an afterthought… your radio marketing plan will fail. No doubt about it. But if enough time, research, and thought is put into the writing… “mountains” can be moved.

And… I’ll address those two questions I added to the list…… next time. ๐Ÿ™‚

Thanks for reading. Have a groovy day!

Duane Christensen

Results Radio / Townsquare Media

Sioux Falls, SD

What Makes People Do The Things They Do?

Why do people act a certain way? Why do they say things they don’t mean? Why do they buy the things they buy? Why do they call one business for service instead of someone else?

What makes people do the things they do?

It’s the question that MARKETERS have been asking for centuries.

There are some obvious ones…

Keep up with the “Jones’s. To impress others. It’s what everyone else is doing. To look like you have a big bank account. And then some.

But as far as really knowing… all I can talk about is myself and my habits. And for the sake of keeping this a marketing article, let’s talk about my own BUYING habits for a second.

They’ve changed over the years. I’m soon to be 45 years old.

When I was younger, I mostly cared about how much something cost because I didn’t have much to spend.

But now, I want good products that perform and last. I want good service even if I have to pay a bit more.

Here’s the thing though… how do I know for sure if a local company is going to treat me right? How would anyone know?

They wouldn’t… unless they knew you… and trusted you.

Which is exactly what a good radio campaign can do. Cause people to like and trust you before they even meet you.

For example…

If I need a plumber, but I haven’t ever found one that I’ve fallen in love with… then I’m going to shop around. If there’s no one that comes to my mind, then I’ll do a google search for “plumbers in Sioux Falls” or something. The results I get will either jog my memory and one will look familiar… or it’s going to be a complete eenie meenie miney moe type of decision on who I call.

If one looked familiar, it’s probably because I’ve seen a lot of their service vehicles around or I’ve been exposed to some of their advertising. But I still really don’t know much about them, and I’m still reluctant.

But what’s the best case scenario for a business owner to get my business?

It’s when I’ve been exposed to their radio campaign for a while… and I’ve gotten to know them through those ads. They’ve talked about things in the ads that make me trust them. They’ve entertained me. They’ve given me some helpful information. So, now, when I need a plumber… boom… I automatically think of that business. And do I google “plumbers in sioux falls”? Heck no. I google the business name. And I either go to their website, or I click the Call button from their Google Business listing. Done. No competitors even came into the picture.

And as a side bonus, do you know that google rewards businesses with better ranking when more people type your business name directly into google. It shows them that you’re a good, reputable, popular, trustworthy business. So, being searched for by name on google not only gets you a direct call or click, bypassing your competition, it also helps you rank higher on google.

What makes people do the things they do? Well… a lot of times it’s EMOTIONS. The emotion of wanting to do business with an easy-going, trustworthy, and friendly company is POWERFUL. So, that’s what you need to convey throughout your Radio campaign. That’s the secret.

But the problem is… most marketers, ad reps, and ad agencies don’t know HOW to create Ad campaigns that does what I’m talking about. Sure, some might be creative, but there’s no tie-in to the business. Some might be full of lots of fluffy “we’re the best” type of stuff, but nobody believes them.

WHAT CAUSES SOMEONE TO CHOOSE YOU AND BUY FROM YOU FOR THE FIRST TIME?

They feel like they know you, they already trust you a little bit, and they like what you stand for. And those things can be conveyed to people in a couple different ways – such as their friends told them about you, or your advertising told them about you through a series of ads over time.

Do you see now why your advertising can’t just be about “awareness”? Awareness isn’t enough. There needs to be something else. Some secret sauce. There needs to be some kind of message that causes people to feel like you’re going to treat them well and deliver what they’re paying for. And then some.

Did you know that 90+% of people still listen to local Radio? Yup.

Sure there are lots of other ways people are consuming entertainment. But that doesn’t mean they’ve abandoned radio. We just have more options. It doesn’t mean we’re not listening. Do young people use radio as much as adults over 25? No. But I don’t really recommend you use radio if you’re trying to target kids either.

Your advertising strategy and the words you use in your ads… are SO IMPORTANT. The MOST important. They either make you or break you. They can either make you hate advertising or almost like it. Like “Like-like” it. A few of my clients actually LOVE it. They know it’s the biggest driver of new customers for them.

Even if I wasn’t working for a radio group… or I was running a marketing company… I would still recommend using radio. As long as the strategy and the message is relevant and engaging… there’s not a more versatile way to convey a message to the masses that can stir people’s emotions and get them to like you before they’ve ever done business with you (and the repetition of your radio ads are a huge part of why it’s one of the best ways to get you stuck in people’s heads – in a good way).

Of course, Radio isn’t right for every business. I’ve turned down business before because I knew it wasn’t the right fit. Maybe their profit margins weren’t good enough to make it pay… or they were still fairly new and didn’t have the budget yet to run enough ads to give it a chance to start sticking into people’s heads. There are variables.

Yes, you have a lot of advertising choices. It can get confusing. I can help you navigate all of it. If you have questions about some other forms of advertising and marketing, I’ll give my advice. And if I don’t know the answer, I’ll find it for you… or we’ll talk through it with each other.

Sorry for being so long-winded today! Making advertising work can get complicated… unless you know the right person. ๐Ÿ˜‰

I hope you have a great rest of the month, quarter, and year!

“Where Should I Advertise?” is the WRONG QUESTION

If you’re finally ready to shake up the world and make big things happen with your advertising… BUT… your first question is “Where should I advertise?”… then, you’re asking the wrong question. You’ve just skipped about 6 steps.

You should be asking yourself, “What can I SAY to people that will cause them to want to do business with me?” Only then… should you ask the question of where to advertise.

People don’t care about what you have to say in your ads until you’re saying something that’s relevant to THEM or something that entertains them. And what usually entertains people is Humor or a good Story. We all love a good story.

When you want to finally make your advertising work… letโ€™s sit down and discuss your situation. I’ll help you understand the most important factors that make advertising work, plus all the little variables in the formula that can make or break an advertising campaign.

But beware… because I will talk to you about the mighty benefits of branding your business. If you only have the marketing mentality of โ€œI need a fat and instant ROI with every ad investment I makeโ€ …then you will be disappointed and forever chasing something that really doesnโ€™t exist. Not profitably anyway.

Of course, there are exceptions – but I’m writing to all those local businesses who have tried just about every kind of advertising and nothing has ever worked worth a crap. You’re frustrated, fed-up, and ready to flick the next Media Salesperson you talk to right in the brain.

Advertising that always brings instant results is the kind that only plucks the low-hanging fruit. Meaning, it’s just the tiny group of people who only need you at this very moment. And most of your competition is advertising TO THAT VERY SAME TINY GROUP…. giving you an even tinier slice of that low-hanging fruit.

But when you advertise consistently with a relationship-building message that engages emotions and causes people to like and trust you, then youโ€™re advertising to that extremely LARGE group of people who may not need you now, but most of them will in the future. When you โ€œbrandโ€ your business properly, those people will remember you when they need you. Theyโ€™ll be more confident in doing business with YOU… even when your competitors try grabbing them as low-hanging fruit with their intermittent advertising.

When you BOND with people in your relationship-building ads, theyโ€™ll remember you because of how you made them feel. Because you spoke to them about THEIR NEEDS… not yours.

If you only “shoot from the hip” or “roll the dice” periodically with your “Act Now!” type of advertising, youโ€™re just hoping and praying that people choose you based on luck… or price. Sounds like a bad bet to me.

So, I said that you need to figure out your message and your strategy FIRST. But you might not know how to do that. That’s ok. But neither do most other media people. Most of them know how to place a media buy and that’s it. And those salespeople hand off some client notes to a “creative” person, and they come up with a pile of garbage that doesn’t work.

I’ll help you with your advertising strategy. Your message. Your plan.

“Trying this… and trying that”… is getting a little old, isn’t it?

We’re not right for everyone, but for those that fit… we do some pretty amazing things for their bottom line.

Duane Christensen

Results Radio Townsquare Media โ€“ Sioux Falls

Email: duane.christensen@townsquaremedia.com

Call or text: 605-940-7984

SiouxFallsRadioAdvertising.com