What Should I Say In My Business Facebook Posts This Year? And What About Pictures and Video?

First Lesson:

Don’t use these cliché words or phrases down below for the rest of your life… and then for exactly 6 months after that.

For all your ______ needs.

Make your dreams a reality.

Second to none.

Best quality.

Your __________ headquarters.

They’re called clichés because the words hold no voltage. They’re “empty words”. I know you have something better to say than that.

A good Facebook post is anything that snaps and jolts your prospect out of their current trance. People have thousands of things going on each day. Kids to school, cranky boss at work, dinner tonight, car needs an oil change, house payment is due, lawn needs to be mowed, traffic, road construction, dropped their phone in the toilet, etc., etc., etc. So, it should be no surprise to you that your “target” on Facebook is not excitingly waiting for the next post from your business. They’re scrolling… and scrolling… and sorting and sifting through their Facebook feed. It’s a break for them. It’s entertainment. It’s “socializing”. And their time is valuable. So, your business FB post needs to NOT WASTE THEIR TIME.

What do people love to see on Facebook? Pictures and videos.

If you’re including a picture… make it one of your own. Not some stock photo. Personalize it! If you post just words without a picture, the engagement of that post will be much lower than if you had included a relevant image of some sort.

If you’re including a video… make sure that video is helpful. Put yourself in your customers’ shoes. At the end of the video, do you truly feel that anyone who has watched is going to be glad they did? Or is it just another “post” because you heard you should post on Facebook 6x per week? If you don’t have anything good to post, then, skip it. Don’t bother. And you better keep your videos short. 90 seconds or less. 30 seconds or less would be even better for anything on social media. I’m not saying longer videos aren’t ever effective. The only thing that really matters is how long you can keep people engaged.

And if you’re one of those who are TRYING to make something go viral… you’re wasting your time. And probably embarrassing yourself and your business in the process. 99.99infinity% of viral videos were not planned. Have you ever watched a clip on America’s Funniest Videos and you KNOW it was staged? Yeah… those don’t win. They’re not funny. Your inner BS detector flushed it out and said, “I don’t think so.”

And most viral videos aren’t selling something like you’re trying to do. Viral videos are spontaneous, entertaining, shocking, tear-jerking, super-funny, jaw-dropping, etc. Stop trying to create viral videos.

Who’s seeing most of your business Facebook posts? Your current customers. Your fans. Facebook isn’t a great place to find new customers for most businesses. Especially most local service businesses. We don’t care about your plumbing company right now. We only care about you when we have a plumbing problem. (Side Note: Service businesses benefit incredibly with a good branding campaign on the Radio. A campaign that helps people get to know you, trust you, and like you before we even meet you.)

Facebook Ads are great for products. Interesting products. Something new. Where a quick picture can capture our attention in a busy world. More on FB ads later.

Should you have a Facebook presence? Sure. But throw some smiling pics of your employees in action on there once in a while. Maybe stir the pot a bit, and share something like, “Here’s why you’re paying more than you should to most plumbers.” (or whatever category you’re in) Or give some helpful tips (being helpful and “non-self-serving” increases trust).

I have a client who advertises only on the Radio. They rarely post on Facebook. They’re very successful. They treat their customers and employees better than most or all of their competitors. They’ve been advertising on the radio for 10+ years. They grow every year. They’re happy with their radio advertising because it brings them new customers consistently without them having to come up with some social media gimmick to attract someone new. And just like a good Facebook post, our ads are attention-getting, engaging, and entertaining. Week-in and week-out, they’re getting new customers. If you’re not getting a consistent flow of new customers every week, every month… then, you’re probably hurting.

Their Radio plan / strategy / ads are reaching 10s and 10s of thousands of people each week. Their social media posts are reaching mostly current customers, friend, and family. Even if they had a couple thousand Facebook Fans (they have maybe 400), it would still be a drop in the bucket compared to the number of people their Radio reaches. And most of their Facebook fans are going to keep doing business with them anyway.

Yes, it’s great to stay fairly consistent and post some valuable things on your FB page. But don’t hang your entire marketing plan on social media. It’s social. People are there to “socialize”. Or watch dumb videos. Or bitch about politics.

Now, if you’re a retail business… I want to know about your products. I want to see pictures of your products and why I might want your product. I want to see any specials you have. I DON’T want to hear you spout off about how “you’re the best” and you have “the best quality”. PROVE IT TO ME.

And what about Facebook Ads? I think you’ll have to try some out for yourself and see if it’s worth it. For some, it is… for others, it’s not. And make sure you’re looking at your Facebook ad results with a questioning eye. Facebook has gotten known for grossly over-inflating their views and clicks. And what if you do get a ton of views or clicks on your ad? The only thing that matters is if it gave you the results you wanted. Did your sales increase? And isn’t that the only thing that matters?

I know a few businesses who are paying someone around $700 every month to post on Facebook for them. These “marketers” don’t have a clue what makes people tick. They’re just winging it for the most part. Posting for the sake of posting won’t get you anywhere. And the business owners don’t even know if it’s giving them a positive return on their investment. Are they getting more views? A few more likes? Maybe. More sales from it? Very questionable.

There are a TON of Realtors in Sioux Falls. So, do you think it would work for a Realtor to post things like, “Looking for a good Realtor? Contact me for all of your residential real estate needs.” ??? Yuck. No. That won’t work. The best Facebook posts and “boosts” for a Realtor are new listings and Open Houses. On most of those, there is always one or more people who tag someone they know who is looking for a new home. And when you get shares or “tags”… that’s when you get a ton more people seeing your posts.

Social media for any business is a good way to stay in front of current customers. It’s a good way to help stay “top of mind” with them. But relying on it for a good source of finding new customers is going to give you ulcers. Just remember when you’re going to post to Facebook… if it feels forced… skip it. Make sure it contains VALUE for people. Such as entertainment value or helpful information. If you’re doing video, keep it SHORT. If you’re posting pics, make sure it adds to the power of the message you’re trying to convey.

One last thing… if you do your other advertising properly (like Radio Advertising), it will greatly improve your social media impact.

Let me know if you’d like help.

Duane Christensen

9 Yards Marketing

duane@9yards-marketing.com

Radio page: https://www.9yards-marketing.com/radio-advertising.html

When we figure out the right things to say in your radio ads (or any of your advertising), you’ll never have to wonder how to find new customers, and keep them coming. I’ve seen a lot of different trends in media and marketing over the years. But one thing has always held true – the things you SAY in your ads are what makes or breaks an advertising campaign. It doesn’t matter if you buy the cheapest ads in town… or negotiate for weeks to save a few bucks… if they don’t work, they’re all expensive. And this is worth repeating… When we figure out the right things to say in your marketing communications, you’ll never have to wonder how to attract new customers, and keep them coming.

Too Many Advertising Choices

I was talking with a long-term, very successful radio client the other day.  He was feeling overwhelmed with all the advertising choices today.  From TV, Radio, and Print… to all the digital platforms, and so many others.  Hundreds.  He said he gets at least 2 calls a day from an advertising salesperson!  Talk about make you want to pull your hair out!

Photos taken by Jason Davis of Starhaven Films.

He asked me when I was going to start my own marketing company, so he could let me handle it all.  I said it wasn’t happening this year… or is it?  : )

His marketing budget isn’t big enough to justify using an advertising agency.  But it IS big enough to where he’s trying to juggle multiple different ad mediums.  

But because I’ve had a blog for years… I’ve built websites… and I also create digital advertising campaigns… I can talk about all of this stuff with him comfortably.  Not just about Radio.  I put his mind at ease a bit when we agreed that Hibbu was probably a big fat waste of money for him (and a few other minor marketing investments he was flirting with).  And we discussed his TV ads, and how he needs to update the TV ad about 4 times a year in order for it to be more effective (his current ad has been running for over 12 months and has lost the “oomph” that it once had).  Ya gotta keep it fresh.   

We also discussed his radio budget.  He was concerned about fewer radio listeners.  I said radio listenership hasn’t gone down.  It’s been steady for decades.  And actually seems to be rising a bit.  For branding efforts… I have the MOST faith in RADIO than anything else out there.  It’s where I know how to consistently reach a large number of people.  But not just “reach” them… reach them effectively with ads that don’t sound like ads.  Ads that get attention, persuade, and entertain.  Ads that cause people to feel really good about a local business.  And when they trust a business and like what that business stands for… guess what?  There’s a pretty BIG chance they’ll eventually become a customer of that business.

That’s what good advertising does. 

There are so many “professionals” around every corner and dark alley… telling you different things.  All they do is add to the confusion. 

The person that you should really find… is the one who has your best interest at heart.  The one where “the sale” doesn’t matter – your RESULTS do.  Your happiness does. 

We shook hands and I went back to my office and wrote 2 good radio scripts to get produced.  These are ads that will strengthen this client’s ad strategy and strengthen the bond between his good, local business and our listeners.  

After all, good radio advertising is just making new friends with people before they even meet you.

So, when you feel like advertising is an emotional roller coaster… Happy, Frustrated, Angry, Confused, and then back through those emotions and many more… over and over… please, contact me, and let’s discuss your local marketing.  If you’re tired of TOO MANY CHOICES… and don’t know where to turn, you’re not alone.  Let’s talk.

Duane Christensen

Marketing guy

Sioux Falls, South Dakota

605-940-7984

I’m Seeing This Mistake – A Lot!

Digital Advertising

“You HAVE to advertise on the Internet.”

We spend a lot of time online.  We also ignore the crap out of 99.9% of ads we see on the internet.  Tell me I’m wrong. I’m assuming you might be told that “You have to TARGET TARGET TARGET the right person.  You need to figure out who your best customers are and then target those same demographics and behaviors with a laser-scoped rifle.” I’m talking about “Display Advertising” online.  The images with text on them.  How many do you ignore in a day?  How many do you EVER click on? How about Pay Per Click advertising?  Like Google Adwords? (which is changing to just “Google Ads” I guess).  I actually think there is some value with Google PPC ads for the right type of product or service.  It’s easy to test, too, without spending a fortune.  Then, when you find something that works, you can increase your budget a bit or your territory.  Sometimes they work, sometimes they bomb. But it’s all about the product or service you’re advertising and the wording you use in the ad.  If you have questions about using Google Ads… give me a shout and we can discuss. Ok, the same is probably true for display advertising… but there are local businesses spending thousands upon thousands each month on display advertising.  Personally, I bet their ROI doesn’t even pay for the ads.  Sure, they see that they’re getting ad impressions or clicks… but most aren’t measuring things correctly to know if it’s actually bringing them new business. Because that’s what matters, right? Bottom line… you’re spending too much on display advertising. Guess what?  I actually SELL display advertising once in a while.  Townsquare Media is really good at it.  Like REALLY good.  So, if I find the right client with the right product / service / offer… then I might recommend it… because I know that Townsquare will give them more bang for their buck than any other digital ad agency that I know about. BUT BUT BUT… if I have the choice of adding $1500 to $2500 per month onto either 1) more radio stations or 2) display ads………………….. I’m picking the extra radio station(s) every time.  EVERY. TIME. WHY, you say?  Because given the choice of playing an engaging and entertaining radio commercial to 100,000 people per week versus flashing an internet display ad to 100,000 people, which one do you think has more impact?  Which one do you think is more memorable?  And if you’re not thinking about the same kind of radio ads that I’m thinking about, then click HERE to play a few samples. The HUGE NET you cast with a great radio marketing campaign will target 3 groups of people: 
  1. The teeny-tiny group that needs your product or service now (which is what most online, print, and “sale” advertising ONLY targets)
  2. The considerably bigger group who doesn’t need you now, but will need your product or service within 1 to 12 months. And you can start telling them why you frickin’ rock, and how you’ll be the best damn choice for them when they DO need you (while most of your competitors are only advertising to the teeny-tiny group of low-hanging fruit).
  3. The much much bigger group of people who have no intention or inkling of using your product or service within the next year or two or three.  Your engaging and entertaining radio campaign will start forming a relationship with these people. They’ll feel like they know you before they even meet you! They’ll come to TRUST you before they even meet you (if the ads are done right)!  And what happens then? When they actually NEED the product or service you sell… who do you think they THINK OF FIRST?  Yup.  You.

Recent Radio Advertising Client Story

I have a radio client that’s been on the radio for 1 year and about 4 months with me.  The phase of RESULTS (or ROI) he’s knee-deep into right now from his Results Radio campaign… is impressive.  He went from doing NO RADIO, to radio ads on 2 big radio stations, 4 weeks each month… and his business is kind of exploding.  He went from ONE front desk / administrative professionals to THREE in this short time.  And I don’t know how many other service employees he has hired.  ANYWAY… here’s what happened… He recently asked me to put his radio ads on hold… so they can CATCH UP! He is also in a category that nobody had ever tried to lay claim as “the leader” in Sioux Falls.  Meaning, the competitors in his category didn’t advertise much…. or very effectively anyway.  That makes it prime pickins’ for snagging a huge share of market.  But that only comes when you snag a huge share of the minds within that market.  If you’re one of those categories where nobody is really “running away with it”… and you’d like to make your mark… give me a holler! If you’re wondering who the client or the category is, just shoot me an email, and I will happily share some of the details of the campaign, and why I feel it’s working so well. I did tell him, “I’ll pull the ads for a bit, but I don’t think you’ll slow down much because you’ve ‘duct-taped’ your brand onto the brains of a big chunk of the public.” Oh, and guess what.  He doesn’t do digital advertising. Or much social media at all. Or pay per click. Just a little bit of TV on ESPN I believe.  And he’s killing it – with his long-term, 4 weeks per month, radio advertising.  And that makes me really happy.  : )
Duane Christensen 9 Yards Marketing duane@9yards-marketing.com

Wave After Wave

radio advertising sioux falls

Do you know why it’s important to be consistent with your radio advertising?

Because not everyone is ready to buy what you sell at the exact moment you’re running your ads.

Consumers evolve into the “ready to buy” phase whenever their own stars align. You can’t predict it. Especially if you don’t sell something that’s seasonal.

So… all of those people become ready to buy, basically, at random. WAVE after WAVE. Which is exactly why you need to be consistent with your advertising. Your potential new customers shift into buying mode like the endless crashing of the waves on the beach.

But before that “wave” hits shore, it’s rolling along in preparation.

People go through different shopping phases, possibly for months and even years, before they make a final decision to buy. If it’s something other than food or gas.  This is exactly why consistently whispering your story into their ears on the radio during all those pre-purchase thought phases, research phases, etc., is such a great marketing tactic.

It’s a marketing tactic that is making a lot of our clients here at Results Radio grateful for being taught how to make local marketing and advertising actually work. Of course, there are some ultra-secret elements to getting results for our radio customers. Just kidding. I’ll tell you if you ask. There are about 2 other keys to making your advertising work like gangbusters (along with some other variables within your own business).

Here’s a rough formula for you…

Consistent Radio Ad Schedule + Strategic Advertising Copy / Creative =

ADVERTISING RESULTS

When you’re ready to stop shooting from the hip with your local marketing efforts, let me know. I’d love to sit down and discuss your options with you.

But remember something Chuck McKay said in Fishing For Customers and Reeling Them In

“Marketing is not an event, it’s a process.”  And that process, I believe, has a lot to do with the unpredictability of when people buy things. WAVE AFTER WAVE, people become ready to buy. Tell your story consistently… and I guarantee, you’ll be catching more waves than most of your competition.

Duane Christensen

Results Radio / Townsquare Media

Sioux Falls, SD

Local Marketing, Radio Advertising, Digital Advertising, and Coffee Drinking

I Really Suck at Advertising and Marketing, Please Help!

I was trying to think of what you might Google if you wanted to learn how to improve your local marketing efforts.

  • “Better advertising”
  • “Where should I advertise?”
  • “Should I Advertise Online?”
  • “I really suck at marketing please help”
  • “Advertising salespeople are annoying can I do it myself?”
  • “I’m so much better than my competition why are people so stupid?”

But it’s kind of hard to know what your situation is. Maybe you already advertise on the radio. Maybe you’re already boosting a few Facebook posts here and there.

Let’s talk about advertising choices. There are too many of them. You can’t do everything. Don’t even try.

Here’s the truth about choosing an advertising medium or direction…

Most people (but not you, of course), are NOT fascinated by what actually WORKS… they’re fascinated by what is NEW. Right? Don’t you have this feeling that you’re missing out on something if you don’t give the new, shiny thing a shot?

I’ve said this before…

When you buy advertising, all you’re doing is renting an audience to “reach”.  Different ways to reach people change all the time. But what HASN’T changed is PEOPLE. Making advertising WORK, is all about PEOPLE, not about the new ways to reach them.

In order to be successful, all advertising must do 3 things:

  1. Impact (with people)
  2. Communicate (with people)
  3. Persuade (people)

Bill Bernbach impact communicate persuade

Let’s tackle the “Impact” part of that. The great marketing dude, Bill Bernbach says, “90% of ads do not get noticed.” What?!!! Are you crazy?!!! How is that possible?!!!

Actually, I would agree with that estimate. That statistic comes from a LACK OF IMPACT. Do you want a “Plain Jane” ad that only talks about boring facts of what you sell or what you do?

It will be ignored. You’ll be part of that 90%. Just by standing out (yet still relevant), you’re far ahead of your competition.

Stop being afraid to stand out. You won’t get warts. Your house won’t get egged. 

You won’t die.

What do you think happens when your ads get noticed and they’re part of that 10% group?

Hey, I get it. You’re afraid of offending people. There are certain things that I hold back from sharing on social media because I don’t want people to think I’m a flippin’ weirdo or something.

But hey… I’m weird sometimes. My wife loves it. My daughter loves it. If it’s not good enough for anyone else, maybe I shouldn’t care. I do and I don’t. It’s kind of sad that I’m 41 years old, and I don’t think I’ve totally come out of my shell.

I’m working on that though! And so should you!

Especially with your advertising. Stop insisting on blending in. It’s costing you a lot of money – and not making you any.

If you really suck at advertising and marketing your business, then we need to talk. The first thing to do is not make it so difficult and intimidating. All you’re trying to do is become friends with new potential customers. Get them to like and trust you. That starts with authenticity. There are people just like you who would love to buy your product or service. Let them know who you are, what you’re all about, and why you do the things you do. They’ll love you for it. And the best way to do that is through stories, humor, and transparency.

Don’t try to disguise bullshit in advertising with long words or extra words that aren’t needed. We have built-in bullshit detectors in our brains. All of us. So, don’t attempt to get us to love the smell of yours.

Be authentic and create ads with IMPACT! Remember… you won’t die.

Are you ready to advertise though? Is everything up to par within your business? How’s your customer service? How’s your product? Are your current customers happy with you? Here’s another quote from Bill Bernbach…

A great ad campaign will make a bad product fail faster. It will get more people to know it’s bad.

So, just make sure you’re ready for a great advertising campaign. When you are… let’s get together and discuss the possibilities!

Duane Christensen

Sioux Falls Radio Advertising blog

605-940-7984

duane.christensen@results-radio.com

I work for Results Radio Townsquare Media in Sioux Falls. Been pounding away here at Results Radio in Sioux Falls, South Dakota since 1998. Love helping good, local businesses grow.

You Are Not Special – Or Are You?

You’re thinking, “Damn right we’re special.  People love us!”

That’s awesome if you have customers who love you. You should work really hard to keep it that way!  But what about Non-Customers? Do they love you?  Nope.  They couldn’t care less.  Especially, if they barely know you exist. Especially, if they know nothing about you. Especially, if they are content doing business with your competition right now.

So, what’s the main goal in your advertising investment?

It’s to get RESULTS, right?  Sure.  But HOW do you get results?

Throw a bunch of money at different advertising packages and “deals”… and see what sticks!  Wha?  Nooooooo!  Don’t do that.  I want to help you get a phenomenal return on your advertising.  And that does NOT come by shooting from the hip…

Yosemite-Sam-Quotes-300x281

Looney Toons legend: Yosemite Sam

BOOM!  Die, Varmint!

You’ll be disappointed. And you’ll waste a lot of money.

Back to the question of the hour. HOW do you get advertising results?!!!!!

The answer is in the title.

You must prove to the public that you’re special. PROVE to them… that you’re SPECIAL. Easier said than done though, right?

You can’t just throw up all over people, saying that you’re special and that you’re the best, and you’re “quality”, and a bunch of other horseshit that YOU know is true… but that nobody else believes. They may believe you some day. But first you have to PROVE it to them that you’re special.

Proof.

It’s in the pudding.

Meaning, you need to help your customers “taste” what you have to offer that’s better than what they’re chewing on now. What’s so great about your competition? What’s the big deal that they’re talking about? Probably nothing. They’re most likely just holding up a sign and yelling about who, what, and where they are. That gives YOU an opportunity to POUNCE!

This is where the “strategy” part of your advertising plan comes in. (Want help with strategy? It’s my specialty.)

Take that SPECIAL thing about you in which your competition can’t claim or not talking about. Then, you shine a light on that special thing, so that when the public thinks about your product or service, they INSIST on getting that special thing that you offer. And when they think of it, you want them to think of YOU.

Good advertising is not something as simple as “branding”. Good advertising is making friends with your prospective customers. FRIENDS are much more likely to do business with you that someone who doesn’t know you. So, start your advertising with the idea that you’re trying to make a new friend. Think about that. It’s not branding. It’s more like bonding. It’s being helpful, vulnerable, sincere, and human. That’s what it is.

Take that “special thing” about your awesome local business and weave it throughout a story that you tell the public. The special thing about you is the LOGIC side of your advertising. And the “friendly” part of your advertising is all of the rest. It’s the STORY. It’s the humble and caring part of you. It’s the reason why you love what you do. It’s the passion.  OR… is all of that a great big PART of what makes you SPECIAL?  Hmmmm.  I’d say that you may be on to something!  : )

Need help writing that advertisement? That’s what I love to do. I love to sift through the good, bad, and what your future customer truly cares about (because it’s about them, right?)  And then, we come up with a strategy and radio advertising plan that has immense potential.  A plan that will put you at the forefront of people’s minds. Not because you’re spending the most, but because you’re saying the right things in your ads. You’re proving to people how you will be their superstar.

Then, pretty soon… you have a bunch of new FRIENDS, who think you are SPECIAL, and are ready to be YOUR CUSTOMER.  

And dang, that’s really cool when it all comes together. I have a healthy handful of clients in and around Sioux Falls who would love to tell you about their experience with me and Results Radio. I’d be happy to get you their contact info.

Let me know if you’d like to have a conversation about this sort of stuff.

Have a groovy day!

_MG_8555 252kb

 

Duane Christensen

Results Radio Townsquare Media

Sioux Falls, South Dakota

605-940-7984

duane.christensen@results-radio.com

 

 

Sioux Falls Marketing

You have tons of Sioux Falls marketing options.

Marketing Sioux Falls

Image courtesy of “Stuart Miles” / FreeDigitalPhotos.net

Marketing options in Sioux Falls can make your head spin.  It’s daunting.  But let’s define marketing in regards to trying to attract more customers or increase sales.  Marketing… is anything you do inside or outside your business in an attempt to make a buck.  That could mean flyers on windshields, sandwich boards, signage in your store, improving your online presence, advertising on the radio, joining a networking group, etc.

Advertising is something you pay for where you’re “renting” an audience.  Radio has an audience.  TV has an audience.  Billboards have an audience (kind of – people don’t “choose” to use billboards – they’re just kind of in the way).  The Internet has an audience.  Advertising is a part of your marketing.

Back to marketing in Sioux Falls.  Consider your competition in town.  Are you one among many?  Or are you light on competitors?  That will be a big factor in how intensely you need to market or how much you need to invest in your marketing.

The biggest problem I see is that there are “marketing people” and “marketing firms” who don’t have a lot of experience in helping people improve their overall marketing efforts.  They just have their own toolbox to sell which may or may not be a bit of good for anyone.  They’ve just been told by their bosses to go sell their services.  Then, the creative people will create some fancy graphics.  Or the production department will put together some ads.

Do you see the problem?  There is a huge gap in there that needs to be filled with thinking, communication, research, and then finally a smart marketing STRATEGY for the business.  Because without that…you’re not doing the most you can with your marketing budget.  You might be throwing a lot of dollars in the dumpster, so to speak.

Marketing in Sioux Falls can be fun!

I’m serious!  Once we put a great plan together for you…and hammer out a good strategy for you and a first set of ads for the first few months…then, all we have to do is keep our ear to the ground.  You’ll start seeing new faces, consistently.  You’ll talk to more people.  Then, I just keep writing more ads and tweaking the overall strategy.  After a year, you could be truly amazed at how your business has changed.

Part of the fun will be that you will NOT have to constantly worry about where your next customer will come from.  I’ll be on the side working for you.  I’ll be doing my own research for you.  You’ll have a new radio ad at least once a month.  And that’s important because if you run the same ad more than that…the effectiveness of that ad drops off sharply.  You have a lot to tell the public.  So, we’ll keep your ads fresh, persuasive, and entertaining.

I like to help businesses see the bigger picture.  Marketing in Sioux Falls is not about trying this and trying that.  It’s about figuring out the best way to position yourself among your competitors.  Marketing is a process.  It’s not an inconsistent series of events that may or may not work.  Sioux Falls is still a nice size where word can travel pretty fast.  We can help you become a household name in town.  If you’re interested in talking, just give me a shout.

Not only Sioux Falls – you’ll also be marketing to the surrounding rural area.

This isn’t like a direct mail campaign to a few Sioux Falls zip codes.  You’ll be reaching an entire area.  Not just portions.  You won’t have to hope and pray that your direct marketing is getting to the exact people who need your service at this precise moment.  You’ll be getting your business name and what you stand for into the brains of the public, and we’ll make sure the ads are sticky enough so they remember you.  This is mass media.  You’ll be reaching a ton of people.  And here’s why that’s GOOD and why you do NOT have to “target” so narrowly with your advertising…

Everyone is an “influencer” in some way.  Even if your exact perfect potential customer doesn’t hear your ad… how many people are in that person’s “circle”?  People talk.  People chat about anything and everything.  And if we feel we can help a friend or family member out by mentioning a business we heard about…we will.  Decisions aren’t made in a vacuum.  If a husband doesn’t hear the plumbing ad…the wife still could have.  And the wife is sleeping with the husband.  They talk.  So, when there’s a plumbing issue, guess what happens?  They talk about who to contact.

When I said you don’t have to target so narrowly…that’s not entirely true.  We’ll target the right people (profitable potential new customers) with the message we communicate in your ads.  We target through the message…not exclusively through the avenue in which you advertise. Which is much more effective.

Advertising isn’t like a vending machine.  You can’t just put in money and automatically get something in return.  We need to actually sit down and think about this for a moment before you pull the trigger with your checkbook.  I won’t let you advertise with me until we know we’ve created something with the potential to do great things.

I’ll produce a campaign for you that will make a difference.  And if I don’t think that’s possible…I’ll tell you.

When we start working together, I’ll make your Sioux Falls marketing not seem so confusing and help you wade through your endless marketing and advertising options.  I’m not saying radio is the best of the best when it comes to local advertising.  But I am saying that I’ve learned quite a lot in the past many years I’ve been doing this, and I’ve seen my clients grow consistently year after year.  I know that radio advertising can make great things happen.  I know businesses who are “famous” in Sioux Falls and they put 85 to 90% of their marketing budget into radio at Results Radio.  We do it different here.  I do it different.  I care about your results.  I care that what we’re doing with your investment is giving you a return that will cause you to LOVE your radio advertising.

I’ll stop now.  I get a little passionate about this stuff.  : )

Have a great day!

Duane Christensen

(Chief paper clip organizer at Results Radio Townsquare Media)

Sioux Falls Radio Advertising blog

P.S. Let me know if you’d like to sit down and discuss your options. I’m not the “salesy” type. Just the “nice, helpful guy” type. Marketing in Sioux Falls doesn’t have to be so scary, confusing, frustrating, etc.

How To Be Overcharged For Web Services

advertising marketing sioux falls

Image courtesy of “debspoons” / FreeDigitalPhotos.net

Now… I’m not exactly sure this local company is being overcharged by one of my favorite local advertising agencies… I’m only 97.5% sure of it.

Here’s something I read on this particular advertising agency’s website. Their words are in bold in the paragraphs below.  My breakdown of their words is in RED)


 

[______________ company] partnered with us to increase their profits. (Because this agency used the words “partnered with us”, I would automatically NOT want them as my ad agency. They also said “profits”. It bugs me. I’m pretty sure the company didn’t call up this agency and say, “We’d like to partner with you to increase our profits.” Sure, maybe I’m being nit-picky, but it just bugs me, ok?!  We developed a website for them on an easy to use content management system, and we drive traffic to their website through Search Engine Optimization and Search Engine Marketing. [____________ company] is now ranking number one on the popular search engines!  (This agency is hoping business prospects reading this are not “with it” in the “Interwebs” language – because which keywords is this company ranking #1 for? Even I can build a website and get any local company to rank #1 pretty fast and easy for an obscure enough keyword. Bottom line – just be honest with us, please. And I searched the top 6 or 7 keywords and different variations of those keywords that most people would type into Google – this business was not even close to ranking #1.)

We also support their social media efforts, keeping top of mind awareness with their followers. (First of all, this company is not in an industry where people are breaking down doors to Like their Facebook and Twitter pages – aside from their wives and mothers. But this agency I’m sure told them they needed a consistent social media presence. And that they’re really good with social media, and they’d be more than happy to handle it for them. Of course, charging them a stupid amount of money for absolutely zero value in return.) We track their incoming traffic, so [_____________ company] can see exactly what their marketing dollars are providing for a return on their investment.  (So, technically, yes, if you add to someone’s website traffic, that’s a “return” on investment. But this industry that I’m naming unnamed, is one where there’s not a ton of competition. And the competition they do have…don’t have a lot of web marketing going on at all. So, getting more traffic to the website, and showing them the numbers is great. But it wasn’t difficult for them to do, yet they’re charging a pretty penny for it. They’re slick. And I’m not a fan of “slick” advertising agencies and marketing people.) 


Isn’t that almost PSYCHOTIC that I looked into those two small paragraphs so deeply? I know. Dude, get a life. I needed a break- and had half an hour to spare, ok? And I don’t like it when small business owners get taken advantage of.

ANYWAY… 

  • Please be careful before you buy any kind of marketing service or advertising.
  • Ask TWICE as many QUESTIONS as you think you should.
  • Sleep on it. Then, ask more questions.
  • Keep your “radar” up for buzzwords that mean nothing.
  • Keep your “radar” up for sales-ey type of talk. Look for sincerity.

Gotta run.  Have a great day!

 

Duane Christensen

Your favorite marketing dude at Results Radio Townsquare Media

Sioux Falls, SD

605-940-7984

duane.christensen@results-radio.com

The 6 Words That Perfectly Explains My Radio Clients’ Success

This quote by Bobby Orr… gets its own blog post. This quote contains just as much glorious advice for all you Sioux Falls business owners and advertisers…as it does for budding hockey players. Ready? Here it is…

“Forget about style; worry about results. ”
Bobby Orr

Can you hear the angelic choir from the heavens?

radio advertising sioux falls

Regarding your advertising, no matter if it’s online, TV, Radio, Billboards, etc., you need to get over what you “think” your advertising should sound or look like. All that matters…are the results.

And we have a pretty good history of that here at Results Radio Townsquare Media. Personally, I have wonderful, beautiful, successful clients who have been on the radio with me for over 10 years.

The people who benefit most from doing business with me on the Radio… are the ones who are finally ready to just DO IT RIGHT. They’ve been burned. They’re tired of throwing money at things that don’t work.

If this sounds like you…let’s sit down and discuss your situation.

We don’t worry about the “style” of your ad. We don’t worry if it sounds “professional” enough or not. All we worry about… is figuring out what will bring you RESULTS.

I think you can become just as well-known and popular in Sioux Falls as Bobby Orr is in the hockey world. Let’s talk about how to do that.

 

Duane Christensen

Results Radio Townsquare Media

605-940-7984

duane.christensen@results-radio.com

duanechristensen.townsquareinteractive.com

 

Radio Advertising’s Superpower: What Can It Do For You?

radio advertising

Image courtesy of “vectorolie” / FreeDigitalPhotos.net

Radio advertising’s superpower is long-term branding for a business. When a local Sioux Falls business wants to build a brand, be remembered, and reach a lot of people, there is nothing better than a good, consistent radio advertising campaign. Warning: You can’t release just any kind of radio ads out into the world…it has to be well-thought-out and strategic (which is our specialty). So, what can a consistent radio advertising plan do for you? Let’s get right to it. You like lists, right?

1) Awareness of your business. You become a choice to those who didn’t know about you.

2) Change perceptions about your business, service, or product…where perceptions need to be changed. Which will allow you to attract more customers and increase your sales. Duh, right?

3) Cause people to remember certain words or phrases when they need what you sell. And we anchor those words or phrases to your business name…so they contact YOU instead of a competitor.

4) Cause people to “FEEL” and “SEE” what it would be like if they were your customer. Get them to like you before they have ever bought from you.

5) Brand your business. When people think about, hear, or see your name, they KNOW WHAT YOU STAND FOR (or against)…and they feel good about that. Which immensely increases the chance YOU will be the business they choose to BUY from.

With all of the above 5 things cranking, you then get…

6) Consistent business growth. By consistently saying the right things to a whole bunch of people, you’ll keep attracting new faces. So, if you treat people right, and keep most of your current customers…your sales will continue to grow. You won’t have to wonder “how are we going to make some extra sales this month?” You won’t have to discount your services or slash prices of your products to get new business. You’ll be attracting the profitable people – not the wishy-washy ones who have to get everything on sale.

This stuff works. I have clients who’d love to tell you about it.

Let me know if you’d like to talk with me about marketing your business in the Sioux Falls area.

Radio advertising has received a bad rap by a lot of business owners. But only because they didn’t do it right. They didn’t understand radio’s superpower. And the advertising people they talked to in the past…didn’t understand how to unleash radio advertising’s superpower.

Duane Christensen

Results Radio Townsquare Media

Sioux Falls  SD

605-940-7984

duanechristensen.townsquareinteractive.com